D.A. & C. Houston & Associates

160 – 166 & 172 Milton Road
Weston-Super-Mare
North Somerset, BS23 2YG
(01934) 910870 / 910869 View Practice View CQC Report

Smile & Face Dental Practice

75 Macrae Road
Eden Business Park, Ham Green
North Somerset, BS20 0DD
(01275) 373497 View Practice View CQC Report

Grendon Lodge Dental Practice

22 St. John’s Road
Clevedon, North Somerset
BS21 7TG
(01275) 342183 View Practice View CQC Report

The Houston Group @ Nailsea

12 Clevedon Road, Nailsea
North Somerset
BS48 1EH
(01275) 866359 View Practice View CQC Report
01934 910869 01934 910870

SATURDAY 21ST APRIL 2018

DR. KEVIN LEWIS
FORMER CHAIRMAN OF DENTAL PROTECTION

BOOK NOW

Dr. Lewis is universally regarded as the most authoritative and lively speaker on the core verifiable CPD topic of complaints handling and how to deal with today’s increasingly difficult and demanding patients.

Although recently retired he remains one of the most high-profile dental Surgeons of his generation and is renowned across the globe as an entertaining and informative lecturer.

The day is suitable for all Clinicians.

The course will cover:

  • Avoiding a complaint.
  • Dealing with a complaint.
  • Your indemnity providers’ expectations.
  • The GDC and how to avoid them.
  • Gaining informed consent.
  • Coping with difficult patients
  • Managing expectations.
  • The role of the CQC.

VENUE: THE DENTAL EDUCATION CENTRE @ THE HOUSTON GROUP OF DENTAL PRACTICES, 137 MILTON ROAD, WESTON-SUPER-MARE, NORTH SOMERSET, BS23 2YG.

COURSE FEE: £199.00

Full Day Course
(6 HOURS OF VERIFIABLE C.P.D.)

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Years Of Experience

The philosophy of our group of practices is to allow our patients to meet their clinicians in a relaxed environment permitting us to explain the essence and principles behind the exciting and innovative venture that is the driving force behind all of the practices within our group.

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Patient Plan

This offers all the features of the Houston Dental Care Plan, but members are entitled to two dental appointments and up to four hygiene appointments per year. Please note, discounts only apply to treatments carried out at the practice.

Patient Plan
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Our mission statement is to ensure high quality care, comparable with leading centres of excellence around world. Quite simply, we desire to create a Practice which will be benchmark by which all others are judged.

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